What to Look for in a Buyer When Selling Your Online Business

Dom Wells Avatar

If this was useful to you, it would probably be useful to someone you know. Feel free to share it or forward it to a friend. One of the hardest things about being a small public company is simply being discovered, and word of mouth goes further than anything else.

I’ve bought seven businesses and walked away from dozens of deals that didn’t feel right. Before I was a buyer, I sold a business myself. I’ve seen both sides.

Most of the advice about selling a business focuses on the seller: how to prepare your financials, how to value the business, when to exit. That’s important. But almost nobody talks about the other half of the equation: how to evaluate the buyer.

Choosing the wrong buyer doesn’t just mean a lower price. It can mean a deal that drags on for months and never closes, a team that gets gutted post-acquisition, or terms that quietly shift between the handshake and the contract.

Here’s what I’d look for if I were selling a business today.

Have They Done This Before?

The single most important question: how many acquisitions has this buyer completed? Not “exploring” or “in the pipeline.” Completed, closed, transferred.

A buyer who has done this multiple times has a process. They have legal counsel who knows the paperwork. They have financing figured out. They’ve navigated the awkward mid-diligence discoveries that derail first-time buyers. They know what a reasonable timeline looks like because they’ve lived through it.

A buyer on their first deal is learning. There’s nothing wrong with that in principle, but you should know that’s what’s happening. Your deal will take longer, the process will be less predictable, and the odds of something falling apart are higher. Price that into your expectations.

Where Is the Money Coming From?

The number one reason deals fall apart is financing. A buyer who says “I’m very interested” but hasn’t secured capital is window shopping.

Ask directly and early: Is this cash on hand? A bank loan? Investor capital? Stock in a public company? Some combination?

Each answer has different implications:

The key is certainty of close. A slightly lower offer from someone who definitely has the money is usually better than a higher offer from someone who might.

What Happens to the Team?

If you have employees or contractors, ask the buyer specifically what happens to them. Not a vague reassurance. A plan.

Who stays? Who might be redundant? What does the first 90 days look like? Will there be a transition period where you’re still involved, or are they taking over immediately?

A buyer who hasn’t thought about this hasn’t thought seriously about operations. They might be great at finding deals and structuring terms, but running a business with real people requires a plan that goes beyond the spreadsheet.

This matters especially if you care about your team. Many founders do. If the buyer’s answer is “we’ll figure that out after close,” that’s not a plan. That’s a hope.

What’s the Realistic Timeline?

A serious buyer can give you a timeline. Not a guarantee, but a realistic expectation: LOI within a certain number of weeks, due diligence takes a defined period, expected close date.

If the process keeps sliding, if timelines are vague, or if weeks go by without clear movement, pay attention. Either the buyer is disorganized, they’re not truly committed, or they’re exploring other options while keeping you warm.

Extended timelines also have a real cost. Your business keeps running, but your attention is split. You might delay other opportunities. Key employees might hear rumors. The longer a deal takes to close, the more risk there is that something changes.

Ask for a timeline. Hold them to it. If they can’t commit to one, that tells you something.

Do They Operate or Flip?

Some buyers acquire businesses to run them for the long term. Others buy at one multiple and sell at a higher one within a year or two. Both are legitimate strategies.

But the implications for you are different. An operator is thinking about long-term growth, team retention, and customer relationships. A flipper is thinking about what the next buyer will pay. The way they handle your business during that interim period may look very different.

This also affects deal terms. An operator might offer less upfront but provide more certainty about the business’s future. A flipper might pay more but your brand and team could look completely different in 18 months.

Ask what their plan is for the business in the first year. Their answer will tell you which type you’re dealing with.

Red Flags Worth Knowing

A few signals that should make you pause.

They won’t share proof of funds. Every serious buyer should be comfortable demonstrating they can close. If they deflect this question, there’s a reason.

They push for exclusivity before making a real offer. Exclusivity means you stop talking to other buyers. That’s a significant commitment. It should only happen after the buyer has made a concrete offer with real terms, not just expressed interest.

They restructure the deal after agreeing on terms. This is called retrading. It happens when a buyer agrees to a price, gets you emotionally committed, then “discovers” something during diligence that justifies a lower number. Sometimes it’s legitimate. Often it’s a negotiation tactic.

They have no track record but present themselves as experienced acquirers. Ask for references from previous sellers. A real buyer will happily provide them.

And one that’s subtle: they tell you what you want to hear about everything. Your revenue projections? Amazing. Your team? Perfect. Your asking price? Totally fair. That should worry you. A good buyer will push back on some of your assumptions. That’s not adversarial. That’s diligence. If someone agrees with everything, they either haven’t looked closely or they’re planning to renegotiate later.

How a Broker Fits In

Business brokers serve a real function: they find buyers, manage the process, and keep deals on track. A good broker earns their commission.

The watch-out is alignment of incentives. A broker gets paid when the deal closes, usually as a percentage of the sale price. That means they’re motivated to close, which is mostly good. But it can also mean they’re motivated to push you toward a buyer who will close quickly rather than the buyer who is the best fit.

If your broker is discouraging you from asking tough questions, pushing you to accept terms you’re uncomfortable with, or telling you this is “the best you’ll get” without evidence, get a second opinion.

The best brokers are transparent about the market, honest about your business’s strengths and weaknesses, and work to find you a buyer who matches what you actually want. They exist. They’re just not all of them.

A Note on Bias

I run Onfolio. We buy businesses. So everything I’ve written here comes from the perspective of a buyer, and that’s a bias worth acknowledging.

I’ve tried to write this the way I’d advise a friend who was selling their business. If you’re exploring a sale and want to see how we approach acquisitions, the track record is on the site and the process is transparent. But even if you never talk to us, knowing what a serious buyer looks like will save you months and possibly a significant amount of money.

Disclaimer: This is general educational content about business acquisitions. It is not financial, legal, or tax advice. Consult qualified professionals for guidance specific to your situation.